Comments on: Flower Mound Best Buy-Twitter Style

By: Cultural latency, the long wow, maturity diagnostics and much more… | Customer Engagement Unit

Sun, 02 Aug 2009 19:25:22 +0000

[...] Case study: Using Twitter for customer service [...]

By: Twitted by maverickwoman

Twitted by maverickwoman — Wed, 08 Jul 2009 12:49:44 +0000

[...] This post was Twitted by maverickwoman [...]

By: Twitted by jamieplesser

Twitted by jamieplesser — Mon, 06 Jul 2009 19:40:41 +0000

[...] This post was Twitted by jamieplesser [...]

By: nurmanCKisser

nurmanCKisser — Sun, 05 Jul 2009 12:53:00 +0000

thanks for sharing this post. ive got a lot of to learn from you about twitter.
respect
nurmanCKisser´s last blog ..ebook panduan promosi online

By: Lin Burress @Telling It Like It Is

Lin Burress @Telling It Like It Is — Sun, 05 Jul 2009 11:54:52 +0000

Hi Jamie! Now THAT is what Twitter for business is all about! Best Buy hopefully learned a valuable lesson from Andy’s interacting and engaging with you and others on Twitter.

So many companies get Twitter wrong, by having nothing but one-way “conversations” at whoever follows them, hoping that will be enough to establish a trusting relationship with potential customers. One-way conversations on Twitter do nothing but appear spammy and self-indulgent. It doesn’t work. It won’t bring customers, and it certainly doesn’t establish any level of trust with potential customers.

What DOES work for business Twitterer’s is the personal attention and personal “tweeting” about everyday life, and being prepared to provide a solution to a person’s problem, like Andy from Best Buy did for you.

Great job Andy! Keep it up!
Lin Burress @Telling It Like It Is´s last blog ..Kaboom Town 2009 Addison TX July 4th Fireworks Show – DFW Goes Kaboom!

By: Kellan

Kellan — Sun, 05 Jul 2009 03:40:12 +0000

This is so COOL! You are super COOL!! I love to follow your tweets and love the green hair — tee hee!

Hope you’re having a good holiday weekend, Jamie! Talk to you soon.

Kellan
Kellan´s last blog ..SORRY!